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Detention Maintenance Services & Facilities Repair

Jails and prisons rely on the security of their facilities to prevent disaster. However, outdated or faulty detention equipment can cause an increased risk of resident escape and reduced officer safety and morale. Wear and tear on these mechanisms is inevitable, especially in heavier-use areas where a lock may be operated dozens of times per day, and neglecting minor problems can snowball into catastrophic failures in the locking systems. 

That’s why it’s so important to regularly and closely inspect detention equipment to fix issues before disaster strikes, which can put both your facility’s security and reputation at risk. Willo Products can assist and provide needed support. We have become one of the country’s most reputable detention center repair and maintenance service providers, helping cut costs for our diversified mix of customers. More than 1,500 detention centers in the U.S., Puerto Rico, and other countries rely on our detention equipment.

Maintenance Services

Willo’s team of factory-trained technicians provide repair and preventative maintenance for locks, locking devices, control panels, and other security electronics. We offer maintenance contracts with visits from our technicians monthly, quarterly, annually, or tailored to your specific needs— where we conduct equipment cleaning and make sure the equipment is lubricated, adjusted, and repaired as needed. 

This helps ensure a secure and safe detention center or correctional facility for both residents and officers.

Parts & Part Replacements

When doors, locks, and security electronics need maintenance or repair, the need is often critical. Willo does not take that need for granted and is committed to quick and efficient service. Partnering with Willo is a surefire way to not only enhance the safety and security of residents and officers, but also maintain the overall integrity of a correctional facility. 

Willo’s technicians are experts on the complexity of each locking system and how to prevent each part from becoming a potential point of failure. We take great pride in knowing that our solutions help make facilities across the country and around the world safer and more secure, for the staff and the residents alike. You can also count on us for both part replacements and custom design solutions. 

Our jail security experts are committed to repairing and maintaining your security installation components for extended life of service through on-site testing.


Retrofit Parts

Facilities often face challenges with aging infrastructure, hard-to-find parts, discontinued items, or systems no longer supported by their original manufacturers. Willo Products stands ready to provide solutions to these challenges with our comprehensive retrofit services. Our expertise in retrofitting enables facilities to upgrade their locking systems without the need for complete overhauls, ensuring seamless integration with existing doors, frames, and security electronics. 

This approach not only extends the life of current installations but also introduces modern, robust security solutions tailored to the unique needs of each facility. 

Willo’s capacity to source and fabricate hard-to-find parts and provide alternatives for discontinued or unsupported locking systems underscores our commitment to maintaining the highest security standards. Our in-depth industry knowledge and extensive network of suppliers mean we can often locate or engineer replacements for obsolete components, preventing potential security vulnerabilities.


Keys

Rely on Willo Products for quick and easy replacement key processing and cutting, often with same-day scheduling/shipping. Our team specializes in cutting mogul, maxi-mogul, and paracentric keys compatible with most reputable brands. 

Inquire below for specific details on your facility’s keys.

Contact Willo Products for Detention Maintenance Services 

Need more information regarding our detention facilities repair and maintenance services for your next project? We’ve helped a variety of clients with the security of their facility, ranging from county jails to major state and federal prisons. Here’s how you can get in touch: 

  • Toll-free number – 1-800-633-3276 
  • Phone – (256) 353-7161 ext. 261 
  • Email address – parts@willoproducts.com 
  • Fax – (256) 350-8436